Customers that use the service to get to and from dialysis will be able to continue to do so as dialysis trips will not count towards the 10-trip monthly limit.All trip requests will be available for same-day, on-demand, as soon as possible taxi service only.The $5 co-pay fare will be raised to $7.Customers can take up to ten (10) one-way trips (5 round trips each month) to any to any destination within the District there will no longer be any trip restrictions from the 15th through end of the month.Please note that on FRIDAY, OCTOthe following changes to the Transport DC program went into effect: It is the responsibility of the customer to maintain their MetroAccess eligibility and ensure their ID card is active. Customers must also show their MetroAccess ID to the driver. The reservation system will begin on Wednesday December 1st 2021.Īll TransportDC customers are required to have an active MetroAccess ID and use this number when contacting the Transport DC Trip Request Line.

Transport DC users that require the Wheelchair Accessible Vehicles (WAV) will now have the option to reserve a one-way trip up to an hour in advance of their planned departure time. New Reservation and WMATA ID Confirmation notice

Metro access phone number 301